Managed services involve outsourcing a range of functions and processes to a third party. When it comes to IT, managed service providers (MSPs) like Immense Networks can be extremely beneficial to a business. Here are several key of working with a managed IT service provider:
Cost Savings
Recruiting and developing IT teams is costly – in both time and money. Outsourcing IT infrastructure management can be more economical. MSPs work on annual contracts, managing clients’ entire IT infrastructure at lower costs.
Increased IT Efficiency
IT downtime can cost organizations between thousands of dollars per minute, and tens of thousands per day. MSPs, with their expertise and resources, can anticipate and address issues that may cause downtime, thus enhancing IT infrastructure efficiency.
Single Point of Contact
Managing hardware and software procurement is time-consuming. MSPs streamline vendor management, acting as a single point of contact for all IT-related procurements and deployments, preventing the purchase of redundant products and saving money.
Unlimited Support at a Flat Rate
IT environments are subject to change. MSPs provide ongoing support and implement necessary upgrades at a flat rate, eliminating the need for costly, exclusive third-party deals.
24/7 Availability
MSPs offer round-the-clock support, mitigating the risk of IT issues when in-house staff are unavailable due to vacations or resignations.
Cybersecurity
Recovering from cyberattacks is expensive, with large enterprises spending $1.41 million on average. MSPs assess security vulnerabilities and implement robust cybersecurity measures. They offer solutions like 24×7 security and network monitoring to prevent attacks.
Disaster Recovery
MSPs develop effective disaster recovery plans aligned with organizational needs, reducing downtime and recovery costs significantly.
Cloud Management
MSPs help businesses leverage cloud storage cost-effectively. They assist in data migration and optimizing cloud storage solutions.
Resolving Technology Issues
Research shows that employees lose an average of 22 minutes of productivity daily due to technology issues. MSPs can leverage their knowledge to improve workplace productivity and employee satisfaction.
Compliance with Regulations
MSPs ensure IT infrastructure complies with laws like HIPAA, FINRA, and PCI-DSS, avoiding penalties, lawsuits, and reputational damage. They stay updated with regulations, offering programs that maintain compliance automatically.
Better IT Deployment Planning
Proper IT deployment is crucial. Poor deployment, due to reasons like undefined success criteria or inadequate test setups, can lead to software failures. MSPs provide services like virtual desktop infrastructure and managed cloud hosting to ensure successful IT projects and reduce deployment costs.
Focus on Core Business Functions
By managing secondary functions like IT infrastructure, MSPs allow businesses to concentrate on core activities. For example, a pharmaceutical company can focus on research and development instead of IT support services, aiding in business scaling and efficiency.
Optimized Remote Working
MSPs develop IT networks that facilitate seamless remote working without compromising security.
Technology Roadmap
MSPs assist in developing a technology roadmap that aligns IT strategy with business goals, reducing operational costs and enhancing team collaboration.
Backup and Archiving
MSPs create robust backup and archival plans, ensuring data security and reducing storage costs. They facilitate the shift to digital-only storage for better data management.
Mobile Device Optimization
With mobile commerce on the rise, MSPs implement tailored mobility solutions, enhancing customer experience and team efficiency while protecting data integrity.
IT Asset Management
MSPs improve the lifespan of IT assets by integrating them into tracking systems, maintaining them, and ensuring compliance with regulatory standards.
Alignment with Business Goals
MSPs develop IT networks tailored to business needs, adapting to evolving goals and ensuring efficient resource utilization.
Strategic Decision-Making
MSPs provide valuable industry insights and technological trends, aiding businesses in making informed decisions.
Extension of In-House Teams MSPs act as strategic partners, complementing in-house IT teams and addressing complex IT infrastructure issues.
